Yes, any pending mail action can be retracted.
- Start by logging into your account.
- On the top menu, click
- On the left side menu, click
- Select the mail item(s) you want to retract.
- From the button selection at top, select
If an action has already be completed by Freedom Mailbox® staff, it can not be retracted. For example, if you request mail to be shredded and the action has been completed, there is no way to reverse it.