A mail recipient can include both a person and organization name (optional). We can only accept and assign mail for the names of people and organizations listed on notarized postal consent forms we have on file. If you need to receive mail for multiple people or organizations at the same mailbox, additional postal consent forms may be required.
If the number of recipients exceeds the number allowed, a fee of $5.00 per additional recipient per month applies.
New Mail Notification
We can notify you by email or text message when new mail arrives or a mail action request has been completed. This way you don't have to waste time checking your dashboard for mail updates.
SMS/text notifications are provided for no additional cost, but you may incur regular text messaging charges depending on your carrier or mobile plan.
When you receive a check, you can instruct us to send them directly to your bank to be deposited. We'll endorse your check with For Deposit Only then mail it to your bank. Your bank must support deposit by mail, which most major banks do.
Checks typically take 24 hours to deposit after arriving to the bank.
Mail Shredding / Recycling
Choose to have unwanted mail either shredded or recycled right from your mail control panel. Typically generic mail is recycled while mail containing personal or sensitive information is shredded.
Physical Mail Storage
When mail arrives, we'll securely store each mail item for up to 14 days, allowing you plenty of time to decide which action to take. Mail leaves physical storage when a request is completed to either have it forwarded, shredded or recycled.
If physical mail remains in storage for more than 14 days, a storage fee of 5¢ per mail item, per day applies.
Digital Mail Storage
When new mail arrives, an image is taken for each mail item. When you request a mail item be opened and scanned, the mail contents are scanned. These mail images can be securely archived in your account dashboard for as long as your account remains active for no additional charge. You also have the option of downloading any mail image to your desktop anytime.
Local Mail Pickup
We do not offer local pickup of mail. We are an online service and are focused on optimizing our operations to provide the fastest, most affordable and dependable way to allowing you to view and manage your mail remotely.