What I receive mail that is not mine?

Although rare, you may receive notification for mail that is not yours. If this happens, you can reject the mail so that it won't count towards your monthly limit.

Step-by-Step Guide

  1. Start by logging into your account.
  2. On the top menu, click Mail
  3. On the left side menu, click Inbox
  4. Select the mail item that is not yours.
  5. From the button selection at top, select Actions
  6. Select Not Mine

The action above will immediately send the mail back to Freedom Mailbox® for re-processing.

If you have additional questions, please open a support ticket.