Can I automatically request mail to be opened and scanned?

Yes, you can elect to have all incoming mail automatically opened and scanned when it arrives. This will reduced the turn around time to see the content of your mail.

Step-by-Step Guide

  1. Start by logging into your account.
  2. On the top menu, click Settings
  3. On the left side menu, click Customizations
  4. Enable the checkbox that says "Immediately request Open and Scan when new mail is received".
  5. Click Submit to save your changes.
If you have additional questions, please open a support ticket.