This policy is provided in accordance with California Business & Professions Code §17538.5 and describes the acknowledgments applicable to customers renting a mailbox at a Freedom Mailbox® location in California.
By using Freedom Mailbox® services, California mailbox customers acknowledge, understand, and agree to the following disclosures:
Commercial Mail Receiving Agency Address
Freedom Mailbox® locations operate as Commercial Mail Receiving Agencies (CMRAs). The mailbox address provided to customers is not a residence and not a principal physical place of business.No Address Misrepresentation
Customers may not represent a Freedom Mailbox® CMRA address as:- A residential address
- A physical place of business
- A location where the customer is personally present or conducts in-person business operations
Mail-Only Use
Mailbox addresses are provided solely for the receipt of mail and packages, and use of the address is subject to:- Freedom Mailbox® policies
- USPS regulations
- Carrier regulations
- Applicable local, state, and federal law
Legal Disclosure & Record Access
Freedom Mailbox® may disclose customer information — including name, mailbox number, identification records, and related account information — to law enforcement or government agencies when required by law or valid legal process.Accuracy of Customer Information
Customers are responsible for ensuring that all information provided to Freedom Mailbox®, including identification documents and contact details, is accurate, current, and complete.Compliance & Enforcement
Misuse or misrepresentation of a CMRA address may violate state or federal law and may result in restriction, suspension, or termination of mailbox services without refund, including immediate termination where permitted by law.Policy last modified on January 01, 2026